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Large-scale shopping centres (mega malls or hypermarkets) are becoming increasingly popular in Viet Nam, and numerous projects have recorded successful and efficient operations.
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Several experienced players, both domestic and international, such as Vincom, AEON, and Central Retail, share the market.
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Viet Nam’s consumer market has experienced significant expansion, with total retail sales of goods and services increasing by 8.7% in the first seven months of 2024. Although Ha Noi and Ho Chi Minh City remain key hubs, densely populated neighbouring provinces are now emerging as important consumption markets.
The Growing Excitement in the Mega Mall Arena
Retail spaces in Ho Chi Minh City, as well as across Viet Nam, represent a highly efficient investment segment with consistently strong occupancy rates.
According to the General Statistics Office, total retail sales of goods and services in July reached VND 3.625 billion, marking a 9.4% increase compared to last year. Over the first seven months of 2024, retail sales and service revenues rose by 8.7% year-on-year.
Image 1 | Aeon Mall Le Chan - Hai Phong. Photo: AEON Vietnam.
A June 2024 consumer behaviour study by PwC on the Asia-Pacific region reveals that Viet Nam has the highest online shopping rate in the region, at 67%, driven by the widespread use of e-commerce platforms like Shopee and Lazada. In-store shopping remains strong at 63%. The survey gathered feedback from over 7,200 consumers.
Ms Tu Thi Hong An, Senior Director of Commercial Leasing Services at Savills Viet Nam, notes that Ho Chi Minh City and Ha Noi each offer approximately 1.5 million square metres of retail leasing space, with occupancy rates consistently above 90% in recent years. This demonstrates the strong and lasting demand for large-scale shopping centres.
Investment in mega malls (those exceeding 100,000 square metres in floor area) is attracting significant attention and resources from domestic and international players, including Vincom, AEON Mall, Central Retail, and potentially Central Pattana, another member of the Central Group, in the near future.
“Domestic developers' greatest advantage lies in their understanding of the local consumer base, as well as their access to available land reserves,” explains Ms. An. “Conversely, foreign developers like AEON and Central Retail, with their long-standing reputations and strategies in regional retail markets, retain their competitive edge when entering Vietnam.”
The expert also points out several strengths of both foreign and Vietnamese investors in the retail sector. Foreign investors benefit from their established experience and reputation, which are crucial in retail development and operations. On the other hand, Vietnamese developers leverage their land reserves, ensuring coverage and expansion in the retail space.
Sustained Growth Requires a Long-Term Vision
Despite the promising growth potential, developers must be mindful of several key factors to ensure the long-term sustainability of their shopping centres in an ever-changing retail landscape.
Image 2 | Ms. Tu Thi Hong An, Senior Director of Commercial Leasing Department, Savills Ho Chi Minh City.
“From the perspective of a commercial real estate leasing consultancy, I believe the biggest challenge in developing and operating large-scale shopping centres is the long-term strategy and vision,” Ms An remarked. “This stems not only from initial development plans but also from marketing strategies, leasing strategies, and more to ensure a sustainable path forward.”
The expert emphasises the importance of consistency in long-term development strategies, marketing, and leasing approaches. She further emphasises that concentrated investment from developers is essential for effectively managing retail and commercial spaces.
“Professional retail operators who oversee multiple commercial chains create a consistent and distinctive operational approach, fostering trust among retailers within these shopping centres,” Ms An explained. “This advantage becomes apparent as tenants choose between established mall chains and those with only a single project, ultimately promoting customer loyalty.”
Through its research into shopping centre models, Savills experts have observed shifts in product categories to better meet consumer needs, notably an increase in the presence of the food and beverage sectors. In contrast, the fashion and retail sectors have experienced a decline.
“The diversification of sales channels in the fashion segment, alongside growing demand for entertainment and healthcare services in certain shopping centres, reflects the actual needs of consumers in different regions,” Ms An commented.